Google’s UPI-based payments app, Google Pay has been pulled from the iOS App Store in India and the app is not available for downloads on the App Store in India. The app does not show up on the app listing when the user search for ‘Google Pay’ instead the app store shows alternative apps such as PhonePe and Paytm.
Google’s spokesperson said that the app has been pulled from the App Store to fix a major issue that was affecting a number of users in India.
“A small number of Apple iOS users might experience persistent payment failures on their transactions. Our teams are working to fix it at the earliest. Meanwhile, affected users can reach out to Google Pay support through the app for help. We apologise for the inconvenience to our users.”Google Spokesperson to Gadgets 360
The company says that some users are facing continous failure while making transactions on the iOS version of the app but similar issue is not prevalent on the Android version of the app, so the app is available on the Google Play Store.
This is not the first time Google Pay has been pulled up from the App Store in India, a few months back the app was briefly unavailable in India and later added to the app store after fixed quickly. The company has not made any announcement how much time it will take to solve this issue on iOS version of the app.
The company says that users that have already installed the app on their iOS devices can continue to use the app normally. Once the app is fixed by the company, it is expected to be make its way back on the App Store soon.